Healthcare Shouldn't Lose Patients to Missed Calls

DaktariDesk connects clinics to their patients using the tools they already have — Google Calendar and WhatsApp. No new software. No learning curve. Just fewer no-shows.

Founded 2025 • Nairobi, Kenya

30%

of clinic appointments in Kenya end in no-shows

Every missed appointment means lost revenue for clinics and delayed care for patients. Receptionists spend hours on the phone chasing confirmations — time better spent helping the patients who actually show up.

The Clinic Impact

Revenue loss from empty appointment slots
Wasted doctor and staff time
Scheduling gaps that could serve other patients
Administrative overhead of manual follow-ups

The Patient Impact

Forgotten appointments mean delayed treatment
Conditions worsen without timely follow-ups
Patients lose trust when communication breaks down
Preventive care gets deprioritized
OUR STORY

Born From a Simple Observation

We watched receptionists in Nairobi clinics spend their mornings doing the same thing: calling patients one by one to remind them about tomorrow's appointments. Some answered. Many didn't. The ones who didn't often forgot and never showed up.

The Calendar

Every clinic we visited already used Google Calendar to manage appointments. The data was there — names, times, phone numbers.

The Channel

Every patient had WhatsApp. Not email. Not an app they needed to download. WhatsApp — the platform they check 50 times a day.

The Bridge

A Chrome Extension that sits on top of Google Calendar and sends reminders via WhatsApp. No new software to install. No training needed. It just works.

By the Numbers

The impact DaktariDesk is making across Kenyan healthcare.

500+

Clinics Served

50,000+

Reminders Sent Monthly

60%

No-Show Reduction

3 min

Setup Time

What We Believe

Three principles that guide everything we build.

Patient-First

Every feature starts with one question: does this help patients get the care they need? If the answer is no, we don't build it.

Zero Friction

Clinics shouldn't need to learn new software. DaktariDesk works with Google Calendar and WhatsApp — tools they already use every day.

Kenya-Built

Made in Nairobi, for Kenyan healthcare. We understand the local context — M-Pesa payments, WhatsApp culture, and the realities of clinic operations.

Want to Learn More?

Whether you're a clinic owner, healthcare administrator, or potential partner — we'd love to hear from you.